Service Design Academy

One course, two half-days and a backpack full of service-oriented innovation methods. .

You like to combine analytical and rational thinking with creativity. You question the familiar, are reflective and enjoy working in an interdisciplinary way. You complement entrepreneurial thinking with an empathetic way of dealing with the stakeholders involved. After completing the Service Design Academy, you will be able to: - describe the need for innovation in your industry - explain the service design approach as a problem-solving method - report on the use of data in the service design process - apply selected service design methods to a practical case - outline a possible service design project for your own company.

CHF 249.00 or CHF 149.00. Registration deadline 1.12.24.